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© All Rights Reserved. ApplyBlast.com
Pets at Home
The Customer Service Champion role at Pets Insurance involves delivering exceptional customer experiences across the entire policy journey, from initial quotes and purchases to renewals and billing. This position requires handling customer inquiries via live chat, email, and outbound calls with empathy and accuracy while ensuring compliance with industry standards. The role focuses on retaining policyholders, resolving complaints, and maintaining accurate customer records within a fast-paced, pet-focused environment.
Headquarters
London, England, United Kingdom
Company Size
5001-10000 employees
Founded
1991
Pets at Home is the UK's leading pet care retailer, offering a wide range of pet supplies, food, toys, and accessories for dogs, cats, small animals, fish, reptiles, and birds. The company operates an online pet shop at petsathome.com and provides products across multiple own and third-party brands. In addition to retail, Pets at Home offers health and wellness products, flea and tick treatments, and pet care essentials.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Pets at Home.
Pets at Home didn’t post a salary, so this is our estimate from similar listings.
3% below the average for this role