Customer Service Claims Representative (Unlicensed)
USAA(23 days ago)
About this role
Customer Service Claims Representative at USAA provides front-line support for Auto or Property First Notice of Loss (FNOL) claims in a high-volume contact center, documenting reported losses, handling status inquiries, and setting expectations for members. The role includes a comprehensive, fully paid four-month training program and is based in USAA's Tampa Commerce Park office with a hybrid work opportunity after six months.
Required Skills
- Active Listening
- Verbal Communication
- Written Communication
- Multi-Tasking
- Time Management
- Call Management
- Empathy
- Claims Documentation
- Systems Navigation
- Customer Service
+1 more
Qualifications
- High School Diploma or GED
- Insurance Adjuster License
About USAA
usaajobs.comAt USAA, we know the best way to serve our members is by building the best team. Learn more about careers at USAA and view available jobs here.
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