Claims Handler

Veezu(1 month ago)

Solihull, United KingdomOnsiteFull TimeMedior$67,811 - $91,848 (estimated)Customer Support

About this role

The Claims Handler at Veezu is responsible for managing all interactions related to claims handling and accidents with driver partners, passengers, and solicitors. This role involves overseeing the claims process from First Notification of Loss (FNOL) to completion, ensuring compliance with legal and company regulations, and optimizing debt recovery for complex claims. The position requires strong relationship management, high-quality customer service, and efficient data management using the Proclaim system to maintain operational excellence and customer satisfaction.

View Original Listing

Required Skills

Claims Handling
Relationship Management
Debt Recovery
Customer Service
Compliance
Data Input
Proclaim
ISO27001
Insurance Knowledge
Attention to Detail

+5 more

Qualifications

Full UK driving license

About Veezu

www.veezu.co.uk

Veezu is a leading UK-based technology platform that revolutionizes local taxi and private hire services, connecting over 16,000 driver-partners with passengers across hundreds of towns and cities. The company focuses on providing a seamless experience, allowing customers to easily book rides through their app and offering various payment options including cash, card, Apple Pay, and Google Pay. Veezu prioritizes local communities, contributing to numerous local projects while supporting driver-partners with technology, low commissions, and the freedom to choose their working hours. With a commitment to safety and efficiency, Veezu is dedicated to reshaping urban transportation for the better.