Customer Service Claims Representative (Unlicensed)

As a Customer Service Claims Representative, you will serve as the first point of contact for auto and property First Notice of Loss claims, ensuring accurate documentation and effective claim progression. The role involves creating loss reports, verifying coverage, setting member expectations, and proactively communicating outcomes in a fast-paced contact center environment. You will also handle status inquiries, route complex cases to adjusters, and support emergency services when required.