Customer Service Co-Ordinator
Eclgroup
About this role
A Customer Service Coordinator at ECL Group manages customer service requests in a 24/7 environment, ensuring accurate logging, prioritization, and escalation of service requests while maintaining customer communication and SLA compliance.
Skills
About Eclgroup
e-c-l.comElectrical Contacts Ltd. is a manufacturer of discrete electrical contacts and contact assemblies sold to customers internationally. They supply precision contact components and assemblies for OEMs and industrial applications, offering custom design, prototyping and volume production. The company focuses on engineering support, quality control and flexible manufacturing to meet both small-batch and large-scale orders. Their products serve a range of sectors that require reliable electrical interconnection solutions.
About Eclgroup
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
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Salary
$95k – $138k
per year