ECL Group
ECL Group is seeking an experienced Customer Support Team Lead to oversee frontline support operations in a fast-paced, 24/7 environment. This leadership role involves coaching the team, managing escalations, and ensuring consistent achievement of service level agreements. The successful candidate will drive operational excellence and foster a high-performing team culture while reporting to the Head of Digital Delivery.
ECL Group is a leading technical services company specialising in fuel systems, payment systems, technology and eMobility solutions.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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ECL Group didn’t post a salary, so this is our estimate from similar listings.