Customer Service Consultant
iKhokha
About this role
iKhokha is seeking a Customer Service Consultant to act as a vital link between merchants and internal departments, providing support via various channels and ensuring customer satisfaction. The role involves troubleshooting, handling complaints, processing orders, and adhering to service level agreements.
Skills
Qualifications
About iKhokha
ikhokha.comThe company is a design‑led digital product studio that designs and builds customer‑facing websites and apps using modern web stacks and headless content platforms. They offer product strategy, UX/UI design, engineering, and content operations to help startups and enterprises launch, rebrand, and scale digital experiences. Clients choose them for a performance‑focused, content‑first approach that emphasizes clear storytelling, accessibility, and fast time‑to‑market.
About iKhokha
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for iKhokha.
Salary
$61k – $81k
per year