HSBC
A Customer Service Consultant at HSBC provides exceptional service by educating customers on digital banking platforms, raising fraud awareness, and supporting those with complex or vulnerable financial needs. The role involves being the first point of contact, taking ownership of individual customer inquiries, and ensuring financial inclusion. Success requires strong communication skills, empathy, and the ability to thrive in a dynamic environment while delivering personalized experiences.
Headquarters
London, England, United Kingdom
Company Size
10001+ employees
Founded
1865
HSBC is one of the world’s largest banking and financial services organisations, founded in 1865 and serving millions of customers through its four global businesses. It offers a broad suite of services including retail and wealth management, commercial banking, global banking and markets, and private banking. With a global footprint and strong brand presence, HSBC focuses on connecting customers and corporates to international opportunities across markets and currencies.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for HSBC.
51% below the average for this role