Customer Service Contact Center Supervisor
Cigna Healthcare(1 month ago)
About this role
As a Customer Service Supervisor at Cigna Healthcare, you will lead a team of Customer Service Representatives to deliver customer-centric service while driving operational excellence and managing global client KPI commitments. This role fosters a culture of collaboration, innovation, and continuous improvement among team members.
Required Skills
- Team Leadership
- Customer Service
- KPI Management
- Coaching
- Communication
About Cigna Healthcare
cignainternational.comCigna Healthcare, International Health offers a wide range of comprehensive health plans for businesses, government entities, non-government organisations, individuals and families across the world.
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