Cigna Healthcare
The Customer Service Supervisor manages a team of Customer Service Representatives to deliver global and client KPI commitments while maintaining high-quality, customer-focused service. This role involves overseeing operational performance, capacity planning, continuous improvement, and managing escalations and stakeholder relationships. The supervisor is responsible for coaching the team, optimizing staffing, and implementing process improvements to enhance service delivery.
Cigna Healthcare offers health insurance plans such as medical and dental to individuals and employers, and international health insurance.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Cigna Healthcare.
Cigna Healthcare didn’t post a salary, so this is our estimate from similar listings.