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Customer Service Contact Centre Representative at CIBC - ApplyBlast

Customer Service Contact Centre Representative

CIBC

1 month ago

4.3 on Glassdoor

Regina, Saskatchewan, Canada

Hybrid

Full Time

Junior

0 applicants

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About this role

As a Customer Service Contact Centre Representative, you will serve as the primary point of contact for clients seeking assistance with their banking needs. This role involves resolving issues, deepening client relationships, and identifying opportunities to match clients with appropriate financial products and solutions. The position offers a remote work environment with occasional on-site requirements and operates on a shift-based schedule.

Responsibilities

Serve as first point of contact for clients calling with banking questions and requests
Deepen client relationships and resolve issues quickly in a fast-paced environment
Identify opportunities to match clients with appropriate banking products and solutions

Skills

About CIBC

cibc.com

Headquarters

Toronto, Ontario, Canada

Company Size

10001+ employees

Founded

1867

View Profile

CIBC (Canadian Imperial Bank of Commerce) is one of Canada’s major banks providing personal, business and wealth management services. It offers everyday banking, credit cards, mortgages, loans, investing and financial advice through branches, phone and online/mobile channels. CIBC serves individuals, small businesses and institutional clients with digital tools, financial planning and specialized products such as private and commercial banking. Customers rely on CIBC for its broad product suite, omnichannel access and Canadian market presence.