PGIM, Inc.
The Customer Service Coordinator leads customer service operations, ensuring service level agreements are met and developing strategies to exceed customer expectations. The role involves managing complex cases, overseeing agent onboarding, and promoting a culture of operational control and continuous improvement. This position aims to enhance customer loyalty and satisfaction through effective team leadership and process optimization.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for PGIM, Inc..
PGIM, Inc. didn’t post a salary, so this is our estimate from similar listings.
33% below the average for this role