Carvana

Customer Service Delivery Advocate

Carvana(13 hours ago)

Belton, MOOnsiteFull TimeMedior$36,000 - $40,000Operations
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About this role

A Customer Advocate at Carvana is a frontline team member at the rapidly growing online used-car retailer, focused on delivering excellent customer experiences and representing the company during vehicle transactions. The position is part of Carvana’s Market Operations and offers performance-based pay and clear advancement opportunities for customer-facing professionals.

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Required Skills

  • Customer Service
  • Driving
  • Vehicle Inspection
  • Vehicle Loading
  • Paperwork
  • Physical Fitness
  • Notary
  • DOT Medical Card
  • Driver's License

Qualifications

  • Notary
  • Chauffeur's License
  • Vehicle Verifier License
  • DOT Medical Card
  • Valid Driver's License
Carvana

About Carvana

carvana.com

Carvana is an online used‑car retailer that lets customers search, finance, and buy certified pre‑owned vehicles entirely through its website or app, with options for home delivery or pickup from its signature multi‑story “car vending machines.” The company emphasizes no‑haggle pricing, detailed 360° vehicle photos and history reports, and a seven‑day (or 250‑mile) return policy to simplify the buying experience. Carvana also offers trade‑ins, financing and extended protection plans, and operates its own inspection and logistics network to manage vehicle reconditioning and delivery.

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