Customer Service Delivery Advocate
Carvana(1 hour ago)
About this role
A Customer Advocate at Carvana is a frontline team member who supports customers and represents the company during the vehicle purchase and delivery experience. The role is part of Carvana’s Market Operations within the retail automotive business and includes performance-based pay, benefits, and advancement opportunities.
Required Skills
- Customer Service
- Driving
- Vehicle Loading
- Vehicle Inspection
- Notary
- Paperwork
- Communication
- Physical Stamina
- DOT Compliance
- Detail Oriented
Qualifications
- Valid Driver's License
- DOT Medical Card
- Notary (Must Obtain Within 90 Days)
- Chauffeur's License (State-Specific, where required)
- Vehicle Verifier License (CA, where required)
- Pass Drug Test
- Must Be 21+
About Carvana
carvana.comCarvana is an online used‑car retailer that lets customers search, finance, and buy certified pre‑owned vehicles entirely through its website or app, with options for home delivery or pickup from its signature multi‑story “car vending machines.” The company emphasizes no‑haggle pricing, detailed 360° vehicle photos and history reports, and a seven‑day (or 250‑mile) return policy to simplify the buying experience. Carvana also offers trade‑ins, financing and extended protection plans, and operates its own inspection and logistics network to manage vehicle reconditioning and delivery.
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