Carvana
A Customer Advocate at Carvana is a frontline, customer-facing team member who represents the company during vehicle deliveries and supports efforts to improve the car-buying experience. The role is with a rapidly growing automotive retailer and emphasizes performance-based pay progression and comprehensive benefits. Candidates are expected to have at least two years of customer-facing experience and be able to obtain required state licenses and certifications.
Headquarters
Tempe, Arizona, United States
Company Size
10001+ employees
Founded
2012
Carvana is an online used‑car retailer that lets customers search, finance, and buy certified pre‑owned vehicles entirely through its website or app, with options for home delivery or pickup from its signature multi‑story “car vending machines.” The company emphasizes no‑haggle pricing, detailed 360° vehicle photos and history reports, and a seven‑day (or 250‑mile) return policy to simplify the buying experience. Carvana also offers trade‑ins, financing and extended protection plans, and operates its own inspection and logistics network to manage vehicle reconditioning and delivery.
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Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Carvana.
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