Customer Service - Dutch & English Bilingual

Philip Morris International(1 year ago)

Kağıthane, TurkeyOnsiteFull TimeJunior$38,040 - $51,961 (estimated)Customer Service

About this role

A Customer Service - Dutch & English Bilingual role at Concentrix acting as a primary customer contact via phone and internet for client programs. This is an entry-level, full-time onsite position based in Kagithane, Turkey requiring bilingual Dutch and English and adherence to program procedures and standards.

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Required Skills

Bilingual Dutch
Bilingual English
Call Handling
Inbound Calls
Outbound Calls
Problem Resolution
CRM
Computer Navigation
Multi-Tasking
Attention To Detail

Qualifications

High School Diploma
3-6 Months Experience (Preferred)
Minimum Two Years College (Philippines)

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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