Worldwide TechServices
The Customer Service Engineer performs troubleshooting and repair activities for technology-based products in an end-user computing environment, including PCs, laptops, tablets, and printers. The role involves providing desk-side support to clients, managing change requests, and maintaining customer service satisfaction metrics. This position requires strong communication skills and adherence to ITIL methodologies and OEM certifications.
Headquarters
Tewksbury, Massachusetts, United States
Company Size
1001-5000 employees
Founded
1951
Worldwide TechServices. - More People. More Places. More Possibilities.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Worldwide TechServices didn’t post a salary, so this is our estimate from similar listings.