SummitNext
The Customer Service Executive handles inbound enquiries via phone, email, and chat, ensuring accurate information and first‑contact resolution while recording interactions and escalating complex cases. The role operates in a 24/7 rotational shift environment supporting regional telco, IT, and social media projects.
Headquarters
Kuala Lumpur, Malaysia
SummitNext delivers AI-powered BPO and outsourcing solutions across Malaysia, US, India, Philippines, and Uzbekistan to drive growth and efficiency.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for SummitNext.
SummitNext didn’t post a salary, so this is our estimate from similar listings.
10% above the average for this role
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