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Customer Service Executive at Toll Transport Pty Ltd - ApplyBlast

Customer Service Executive

Toll Transport Pty Ltd

9 hours ago

Singapore, Singapore, Singapore

Onsite

Full Time

Executive

0 applicants

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About this role

The Customer Service Executive role at Toll Group focuses on delivering high-quality customer service to support business growth and enhance the overall customer experience. This position drives customer satisfaction, strengthens retention, and contributes to the company's success by managing shipments, coordinating with internal and external teams, and handling shipping documentation and customs clearance. The role also involves training new staff, resolving customer inquiries, and ensuring timely follow-up to maintain high service standards.

Responsibilities

Guide and train newly joined staff on correct procedures
Monitor and coordinate daily shipment forecasts and LCL cargo
Issue shipping documents and handle customs clearance permits

Skills

About Toll Transport Pty Ltd

tollgroup.com

Headquarters

Melbourne, Victoria, Australia

Company Size

10001+ employees

Founded

1888

View Profile

Toll Group is a global logistics and transportation company providing solutions across transportation (road, rail, ocean, air, and intermodal), supply chain management, warehousing, and eCommerce fulfilment. The company serves a wide range of industries including automotive, retail, healthcare, energy, and government, operating across Asia Pacific, the Americas, and EMEA. Under its 'Curiosity in Motion' brand, Toll is committed to innovation, sustainability, and delivering end-to-end supply chain solutions for businesses worldwide.