Customer Service Experience Specialist
henkel-northamerica
About this role
A CSX Specialist at Henkel is responsible for managing the end-to-end customer journey, providing high-quality customer service, and acting as the single point of contact for customers. The role involves handling customer inquiries, managing orders and deliveries, and collaborating with internal teams to improve customer experience.
Skills
Qualifications
About henkel-northamerica
henkel-northamerica.comHenkel is a global consumer goods and industrial technology company with nearly 150 years of history, operating across three core businesses: Adhesive Technologies, Beauty Care, and Laundry & Home Care. Its portfolio includes well‑known consumer brands for hair care, laundry detergents and fabric softeners, alongside adhesives, sealants and functional coatings for industrial customers. Henkel emphasizes innovation and sustainability, developing products and technologies to improve everyday life and support customers and teams around the world.
About henkel-northamerica
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for henkel-northamerica.
Salary
$40k – $50k
per year
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