Customer Service Expert - Dutch
SumUp(1 month ago)
About this role
A Customer Support Agent (Dutch speaker) at SumUp joins the customer operations team supporting small businesses that use SumUp’s fintech products. The role is office-first based at the Amsterdam HQ and contributes to the company’s mission to simplify card acceptance globally. The position includes employee benefits and development opportunities such as an annual L&D budget, paid meals, and a sabbatical after three years.
Required Skills
- Customer Support
- Prioritization
- Quality Assurance
- Incident Management
- Multichannel Support
- Problem Solving
- Communication
- Dutch
- English
- Shift Work
+1 more
About SumUp
sumup.comSumUp is a global financial‑technology company that provides simple, affordable payment solutions for small businesses, including card readers, point‑of‑sale systems and online payment tools. Millions of merchants use SumUp’s hardware, mobile app and web platform to accept in‑person and remote payments, track sales and manage day‑to‑day operations. The company emphasizes ease of use, transparent pricing and broad international availability, backed by customer support and integrations to help merchants grow.
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