Customer Service Expert (Remote, Contract)

INFUSE(1 month ago)

HybridFull TimeMedior$83,014 - $110,888 (estimated)Client Success

About this role

The Client Success Specialist at INFUSE focuses on delivering exceptional client experiences and supporting client satisfaction across a variety of industries. The role is part of a supportive team-oriented culture that values employee growth and meaningful client impact. It offers opportunities for professional development while contributing to company success and client retention.

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Required Skills

Client Relationships
Solution Delivery
Stakeholder Communication
Territory Growth
Issue Escalation
Administrative Support
Data Entry
Scheduling
Priority Management
Empathy

+2 more

About INFUSE

infuse.com

Infuse is a polished media player app for Apple platforms (iPhone, iPad, Apple TV and macOS) that plays virtually any video file natively and can stream content directly from network drives, cloud services, or media servers. It organizes your collection with rich metadata and artwork, supports advanced playback features (subtitles, AirPlay/Chromecast, HDR and multi‑channel audio passthrough), and integrates with services like Trakt and popular media servers. A free app provides solid playback while Infuse Pro (a paid/subscription tier) unlocks premium codecs, enhanced audio/video features and additional streaming/connectivity options — appealing to users who want a seamless, high‑quality local- and network‑based viewing experience.

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