Manager, Customer Success
Spring Health(1 day ago)
About this role
Manager, Customer Success at Spring Health leads a team responsible for driving adoption, satisfaction, and retention for employer and health plan customers. The remote role focuses on delivering measurable impact in mental healthcare and ensuring exceptional client value and outcomes.
Required Skills
- Customer Success
- Account Management
- Team Leadership
- Onboarding
- Renewals
- Engagement
- Cross-Functional Collaboration
- Data Analysis
- Relationship Building
- Escalation Management
About Spring Health
springhealth.comSpring Health is an employer-focused mental health platform that uses assessment-driven technology and measurement-based care to deliver personalized treatment pathways. It pairs clinically proven digital tools with a network of therapists, coaches, and psychiatrists to provide therapy, coaching, medication management, and targeted programs. Spring Health’s platform removes barriers to access, matches employees to the right level of care quickly, and provides employers with outcomes and utilization data. Companies choose it to improve workforce well-being, engagement, and mental health outcomes while managing costs.