Customer Service Expert (Remote, Contract)

INFUSE(1 month ago)

HybridFull TimeMedior$79,079 - $105,822 (estimated)Client Success

About this role

A Client Success Specialist at INFUSE focuses on delivering exceptional client experiences and contributing to overall company success across a variety of industries. The role provides opportunities for professional growth within a supportive and connected workplace that values employee satisfaction and continuous improvement. Team members are encouraged to build meaningful client relationships and make a positive impact on clients' businesses.

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Required Skills

Relationship Management
Solution Delivery
Stakeholder Communication
Territory Growth
Escalation Management
Administrative Support
Data Entry
Schedule Management
Communication
Interpersonal Skills

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About INFUSE

infuse.com

Infuse is a polished media player app for Apple platforms (iPhone, iPad, Apple TV and macOS) that plays virtually any video file natively and can stream content directly from network drives, cloud services, or media servers. It organizes your collection with rich metadata and artwork, supports advanced playback features (subtitles, AirPlay/Chromecast, HDR and multi‑channel audio passthrough), and integrates with services like Trakt and popular media servers. A free app provides solid playback while Infuse Pro (a paid/subscription tier) unlocks premium codecs, enhanced audio/video features and additional streaming/connectivity options — appealing to users who want a seamless, high‑quality local- and network‑based viewing experience.

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