Customer Success Manager II

Samsara Talent Attraction Opportunities(28 days ago)

RemoteFull TimeMedior$62,475 - $84,000Customer Success

About this role

A Scale Customer Success Manager at Samsara is a post-implementation, customer-facing role focused on fostering long-term partnerships with large fleet and field-operations customers and driving adoption of the Samsara Connected Operations Cloud. The position is cross-functional and collaborates with Sales, Support, Engineering, and Product teams to ensure customers realize business value. This role is remote and emphasizes supporting customers across industries to improve safety, efficiency, and sustainability.

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Required Skills

Customer Success
Account Management
Stakeholder Communication
Executive Reviews
Workshop Facilitation
Platform Expertise
Relationship Building
Priority Management
Problem Solving
Emotional Intelligence

+2 more

Qualifications

Bachelor's Degree

About Samsara Talent Attraction Opportunities

samsara.com

Samsara builds an integrated hardware + software IoT platform that gives organizations real‑time visibility and control over mobile operations. Its telematics gateways, dashcams, and sensors stream vehicle, video and environmental data to a cloud SaaS dashboard that supports fleet management, safety and compliance (including ELD), routing, maintenance, and operational analytics. The platform uses AI-driven alerts, reporting, workflow automation and APIs to help teams reduce accidents, cut fuel and maintenance costs, and improve asset utilization. Customers across transportation, logistics, construction and field services use Samsara to modernize and optimize their mobile fleets and equipment.