Customer Service - French
CNX
About this role
Advisor I, Customer Service (French) handles inbound/outbound calls and web contacts to provide routine support and resolve customer issues related to client products and services. The role focuses on delivering service according to contractual KPIs, maintaining accurate records, and escalating when needed. It is an entry-level, full-time contact center position based at a physical location in Turkey.
Skills
Qualifications
About CNX
cnx.comCNX is a global customer experience and business process outsourcing company that provides customer support, digital transformation, analytics, and back-office services for brands across multiple industries. The company operates contact centers and delivery hubs worldwide, helping clients improve customer engagement and operational efficiency.
About CNX
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$41k – $56k
per year