Customer Service - German & English Bilingual
Philip Morris International(1 year ago)
About this role
An entry-level bilingual customer service advisor supporting German- and English-speaking customers for Concentrix. The role is part of client-facing support operations and interacts with customers via phone and online channels while operating under close supervision.
Required Skills
- German
- English
- Call Handling
- Inbound Calls
- Outbound Calls
- Internet Support
- Customer Empathy
- Communication
- PC Knowledge
- Multitasking
+5 more
Qualifications
- High School Diploma
- Two Years College (Philippines)
About Philip Morris International
pmi.comPhilip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.
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