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© All Rights Reserved. ApplyBlast.com
global-e
A Customer Service Knowledge Coordinator at Global-e supports the development and optimization of customer service automation and knowledge management processes. The role focuses on improving self-service capabilities, reporting, maintaining the knowledge base, and implementing automations and AI-driven solutions to enhance customer service efficiency.
Headquarters
Petaẖ Tiqwa, Central District, Israel
Company Size
501-1000 employees
Founded
2013
Global-e is a cross-border e-commerce platform that helps merchants sell directly to international customers by providing localized shopping experiences and a single global checkout. The company manages landed costs, pricing, taxes and duties, local payment methods, customs, shipping, returns and compliance to simplify expansion and boost conversion. Global-e integrates with leading commerce platforms and retailers, offering fraud protection, analytics and end-to-end operational support so brands can scale globally without building complex in‑house infrastructure.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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