Xapien
The Support Operations Specialist will enhance the Customer Support function by managing tools, automations, AI-driven experiences, and data insights to ensure efficient, high‑quality service at scale. This individual contributor role acts as a bridge between Support, Product, Engineering, GTM, and Operations, building dashboards, workflows, and playbooks to drive operational excellence.
Headquarters
London, England, United Kingdom
Company Size
11-50 employees
Founded
2018
Xapien is an AI‑powered due diligence and investigative research platform that delivers fully automated, on‑demand intelligence on any person or company worldwide. It replaces manual searching with comprehensive background checks, KYC, compliance and risk screening delivered in minutes rather than days. Built for legal, financial and corporate teams, Xapien emphasizes speed, global coverage and actionable, auditable outputs to support hiring, transactions, investigations and regulatory compliance.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Xapien.
Xapien didn’t post a salary, so this is our estimate from similar listings.
5% below the average for this role