Maui Jim Sunglasses
The Customer Service Lead (1st Shift) at Maui Jim is responsible for resolving customer inquiries and escalated calls regarding sunglass products and services to ensure customer satisfaction. This role involves coaching and supporting team members, maintaining training materials, and utilizing the Zendesk digital service platform. The position also requires identifying process improvements and participating in the selection and training of new customer service representatives.
Headquarters
Peoria, Illinois, United States
Company Size
1001-5000 employees
Founded
1987
N/A
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Maui Jim Sunglasses.
Maui Jim Named Official Eyewear of the ATP World Tour
Feb 9, 2023