Customer Service Leader
Aptiv(25 days ago)
About this role
A Customer Service Leader/Supervisor at Aptiv oversees a B2B customer service function supporting automotive clients, ensuring stable and high-quality service delivery. The role focuses on people supervision, operational coordination, and fostering continuous improvement across processes and tools to support customer satisfaction and business objectives.
Required Skills
- People Management
- Customer Service
- B2B Support
- Escalation Management
- Process Improvement
- SAP
- MS Excel
- IT Tools
- Communication
- Organization
+1 more
About Aptiv
aptiv.comAptiv is a global technology company that develops safer, greener and more connected solutions, which enable the future of mobility.
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