Customer Service Level VI
MapQuest
About this role
Jobvite is seeking a Customer Support Specialist to provide technical assistance to users of their SaaS recruitment platform. The role involves helping customers resolve issues, providing expert product knowledge, and collaborating with internal teams to improve customer support and system features.
Skills
About MapQuest
mapquest.comMapQuest is a web-based mapping service that provides users with maps, driving directions, and live traffic updates. The platform allows users to explore nearby businesses, restaurants, and hotels while also offering real-time road condition information. With its user-friendly interface, MapQuest is a go-to resource for travelers and commuters looking for reliable navigation solutions.
Recent company news
PR NewswireJ.F. Lehman & Company Completes Acquisition of Forged Solutions Group
1 week ago
Business WireJF Expands Arizona Operations with Acquisition of Maverick Petroleum Services
Aug 1, 2025
CSP Daily NewsCasey’s Closes JF Heritage Food Company
Apr 25, 2025
Iowa Capital DispatchLawsuits over alleged fuel-pump conspiracy are settled out of court
Jun 10, 2025
PR NewswireJ.F. Lehman & Company Establishes New Environmental Services Platform
1 month ago
About MapQuest
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for MapQuest.
Salary
$60k – $80k
per year
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