The Fork

Customer Care Specialist (Dutch Market)

The Fork(15 days ago)

HybridFull TimeJunior$35,000 - $40,000Customer Support
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About this role

TheFork is a company that connects restaurants with customers through apps and software solutions. They are looking for a customer support representative to assist diners and restaurant partners, ensuring a positive experience across their digital platforms. The role involves supporting their international customer base, working within a multicultural environment, and contributing to the company's mission to enhance restaurant culture.

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Required Skills

  • CustomerSupport
  • CRM
  • Communication
  • Multilingual
  • ProblemSolving
The Fork

About The Fork

thefork.com

TheFork is an online restaurant discovery and reservation marketplace that lets diners search, read reviews, view menus and book tables in real time across multiple European and international markets. For consumers it highlights availability, special offers and loyalty rewards; for restaurants it provides a bookings and table-management platform with analytics and marketing tools to boost covers and revenue. Operating under local brands (e.g., LaFourchette/ElTenedor) and part of the Tripadvisor family, TheFork connects millions of diners with thousands of restaurants.

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