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Customer Service Logistics Coordinator at Hellmann Worldwide Logistics - ApplyBlast

Customer Service Logistics Coordinator

Hellmann Worldwide Logistics

3 months ago

3.2 on Glassdoor

Chicago, United States

Hybrid

Full Time

Junior

0 applicants

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About this role

A Customer Service Logistics Coordinator at Hellmann provides administrative and customer service support for assigned clients within the logistics industry. The role involves processing inbound and outbound orders, handling billing and invoicing, managing customer inquiries, and coordinating carrier appointments. Candidates will also track activities, maintain customer contracts, and assist in operational reporting and quality processes.

Responsibilities

Process inbound receipts and outbound orders for assigned customers
Handle telephone inquiries and manage customer escalations professionally
Prepare and verify invoices for customers and internal departments
Coordinate carrier pickups and deliveries while scheduling appointments
Maintain customer contract binders and update operational reports

Skills

Qualifications

Associate's degree from a two-year college or technical schoolTwo to three years of experience in contract logistics or warehouse inventory

About Hellmann Worldwide Logistics

hellmann.com

Headquarters

Osnabrück, Lower Saxony, Germany

Company Size

10001+ employees

Founded

1871

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Hellmann Worldwide Logistics is one of the largest international logistics providers. With our high-performance products Airfreight, Seafreight, Road & Rail, and Contract Logistics, we always offer the right solution for the complex logistics requirements of our customers.