Customer Service Manager
embecta(1 month ago)
About this role
The Customer Service Manager, EMEA at embecta is a regional leadership role focused on driving customer service excellence across Europe, the Middle East, and Africa and acting as a strategic link between the company and its clients. The role operates within a regulated medical device environment and supports Order-to-Cash governance, system configuration, and regional alignment with global standards. It sits within the commercial/customer service organization and contributes to strategic initiatives and continuous improvement.
Required Skills
- Order Management
- Compliance
- SAP
- EDI Governance
- Customer Master Data
- Process Improvement
- Stakeholder Management
- Project Management
- People Management
- KPI Monitoring
Qualifications
- Bachelor's Degree in Business
- Master's Degree Preferred
About embecta
embecta.comAt embecta, we are singularly focused on improving the lives of people living with diabetes.
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