Customer Service Manager
EPOS
About this role
EPOS, a leading Point-of-Sale digital solutions provider backed by Ant International, is expanding its customer support operations across Asia. The company serves regional SMBs with integrated digital payment solutions and is looking for a Customer Service Manager in Malaysia. This role involves leading a support team, improving customer experience, and collaborating across departments.
Skills
About EPOS
eposaudio.comEPOS Audio delivers premium enterprise-grade audio solutions, specializing in headsets and speakerphones that elevate professional performance for meetings, calls, and collaboration. With over 115 years of audio expertise, EPOS combines high-fidelity sound, comfort, and durable design tailored to everyday business use. The portfolio supports unified communications, contact centers, and collaborative work, featuring interoperable devices and software that integrate with leading platforms. Backed by a global presence and strong support, EPOS emphasizes design excellence and reliable performance to empower teams to communicate clearly.
Recent company news
Built In ChicagoACCO Brands Completes Acquisition of EPOS for $11.7M
1 month ago
Business.comEpos Now Review and Pricing 2026
Sep 10, 2025
InfcurionLink Processing Partners with EPOS Card to Launch “B2B Invoice Payment Service” for Corporate Card Members
2 weeks ago
openPR.comEpos Direct India Introduces Advanced POS & Billing Software Solutions for Businesses in India
6 days ago
Investing.comACCO Brands to acquire EPOS, expanding headset portfolio
Dec 22, 2025
About EPOS
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for EPOS.
Salary
$90k – $121k
per year