Transdev United States
The Customer Service Manager will lead a team of customer service representatives, overseeing training, call monitoring, and issue resolution to ensure high-quality passenger support. This role handles escalated inquiries, maintains service manuals, and serves as the primary liaison between clients and the operations team, while adhering to safety and compliance standards.
Transdev United States is a leading operator and integrator of multiple modes of public transportation in North America. The company provides a wide range of transit services including bus, paratransit, rail, microtransit, shuttle, ferry, and autonomous fleet services. Transdev helps public and private clients operate safe, efficient, and innovative transportation solutions.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Transdev United States.
7% below the average for this role