Dashen Bank
The Customer Service Manager leads and manages all customer service functions within the branch, ensuring operational excellence and high service standards to achieve elevated customer satisfaction levels. This role involves direct oversight of Senior Customer Service Officers and Customer Service Officers to support the bank's growth. The position requires a strong focus on business development, credit analysis, and branch operations management.
Headquarters
Addis Ababa, Addis Ababa, Ethiopia
Company Size
5001-10000 employees
Founded
1995
Dashen Bank is a leading Ethiopian commercial bank offering a wide range of conventional and interest-free (Sharia-compliant) banking products and services. Its offerings include deposit accounts, consumer and business loans, international trade services, diaspora banking, and digital banking solutions such as mobile banking and card services. The bank is also a partner with major payment networks including Visa, Mastercard, American Express, and Union Pay.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Dashen Bank.
Dashen Bank didn’t post a salary, so this is our estimate from similar listings.