RUM1000RUMP
The Customer Service Manager provides hands-on leadership and strategic direction for the customer service department, overseeing all functions from initial customer contact to service termination. This role involves managing call center operations, coaching staff, and implementing best practices to ensure efficient, high-quality service. The position is responsible for developing team standards, monitoring performance metrics, and driving customer satisfaction and business growth.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for RUM1000RUMP.
RUM1000RUMP didn’t post a salary, so this is our estimate from similar listings.
12% below the average for this role