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© All Rights Reserved. ApplyBlast.com
Calumet
The Customer Service Manager provides strategic and operational leadership for a customer support department, ensuring timely order fulfillment and strengthening employee capability and customer satisfaction. The role involves leading the Customer Service Supervisor and support representatives, managing complex escalations, and partnering with cross-functional teams to improve process effectiveness. This position is accountable for department performance, workforce planning, and continuous improvement initiatives.
Headquarters
Indianapolis, Indiana, United States
Company Size
1001-5000 employees
Founded
1916
Calumet is an independent manufacturer, formulator, and marketer of petroleum‑based specialty branded products serving a range of consumer and industrial markets. The company produces a diversified slate of specialty products and positions itself as an innovative, integrated solutions partner. With a legacy of solving real‑world problems, Calumet emphasizes close customer partnerships to develop tailored products that meet evolving market needs.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Calumet.
Calumet didn’t post a salary, so this is our estimate from similar listings.