ThriftBooks
ThriftBooks is seeking a Customer Service Manager to lead a high-performing 24/7 team across phone, email, and chat channels. The role involves coaching staff, monitoring performance metrics, and implementing strategies to enhance customer experience and operational efficiency. This position requires strong leadership, analytical skills, and experience in multi-channel customer support environments.
Headquarters
Seattle, Washington, United States
Company Size
501-1000 employees
Founded
2003
Over 13 million titles available from the largest seller of used books. Cheap prices on high quality gently used books. Free shipping over $15.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for ThriftBooks.