Brandaddition
The Customer Service Manager leads a team of Customer Service Representatives at the company's St. Louis headquarters, focusing on daily performance, professional development, and continuous improvement. This role involves managing customer interactions across multiple channels, establishing service standards, and leveraging data to drive performance improvements. The position requires fostering a positive team culture, resolving escalations, and collaborating with internal departments to enhance the overall customer experience.
Headquarters
Manchester, England, United Kingdom
Company Size
201-500 employees
Founded
1987
Brand Addition is a promotional-products and branded-merchandise provider that helps businesses amplify their brand with custom, high-quality items. They design, source and fulfill a wide range of branded goods—apparel, drinkware, tech accessories, corporate gifts and event swag—tailored for marketing campaigns, employee recognition and giveaways. The company focuses on creative customization, product quality and reliable fulfillment to simplify procurement and boost brand visibility.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Brandaddition.
Brandaddition didn’t post a salary, so this is our estimate from similar listings.
18% below the average for this role
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