Customer Service Navigator I (Tagalog)
Health Plan of San Mateo
About this role
A Customer Service Representative role at HPSM involves answering member and provider inquiries via phone and other communication channels, providing information about health plan benefits, resolving concerns, and supporting healthcare access for underserved populations. The position offers an onsite work environment with a comprehensive benefits package.
Skills
About Health Plan of San Mateo
hpsm.orgHealth Plan of San Mateo (HPSM) is a county-based health plan dedicated to helping San Mateo County’s vulnerable and underinsured residents live the healthiest lives possible. HPSM administers Medi‑Cal and Medicare products and programs — including CareAdvantage, HealthWorx, the ACE program and special‑needs/duals plans — and provides benefits for prescriptions, vision, and other enhanced services. The organization works with a network of local doctors, hospitals and pharmacies and offers member and provider portals plus online tools to find providers and medicines. Its focus is on coordinating care and expanding access to affordable, comprehensive health services for the community.
About Health Plan of San Mateo
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Health Plan of San Mateo .
Salary
$53k – $83k
per year