Customer Care Representative I
hbtbank
About this role
A Customer Care Representative provides information and offers solutions to callers about the Bank's products and services, resolving customer concerns through phone, email, and chat, and maintaining customer relationships.
Skills
Qualifications
About hbtbank
hbtbank.comHeartland Bank and Trust Company is a community-focused financial institution dedicated to building strong relationships with its customers, the community, and its colleagues. The bank emphasizes a relationship-driven approach to work, guiding how it serves clients and operates within the community. As a banking provider, it offers core financial services through its local network and online presence, positioning itself as a trusted partner for personal and business needs. Heartland Bank’s mission centers on relationships and service that support local customers and communities.
About hbtbank
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for hbtbank.
Salary
$34k – $44k
per year
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