Customer Service Officer
AFFIN Group(30 days ago)
About this role
The role supports daily branch operations at Affin Bank, assisting with compliance, regulatory adherence, and operational controls to ensure smooth branch functioning. The position focuses on delivering high-quality customer experiences while supporting business objectives such as product referrals and cross-selling to achieve branch targets. The role also contributes to risk monitoring, reporting, and maintaining branch security and asset integrity.
Required Skills
- Compliance
- Customer Service
- Cash Management
- Fraud Prevention
- ATM Monitoring
- Account Onboarding
- KYC
- AML
- Reporting
- Team Management
+2 more
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