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© All Rights Reserved. ApplyBlast.com
BasiGo
BasiGo is seeking a Customer Service Operations Coordinator to manage fleet operations for its electric bus network in Kenya. This role acts as a central communication hub, monitoring bus performance, coordinating issues and repairs, and ensuring seamless service for private operators. The coordinator responds to customer inquiries, manages incident resolution workflows, and maintains data accuracy across multiple cross-functional teams.
BasiGo is an early-stage e‑mobility startup focused on electrifying public transportation by offering matatu owners a cost‑effective electric alternative to diesel buses. The company aims to lower operating costs and emissions for informal transit operators by deploying electric vehicles and the commercial models and services needed to make electrification viable. BasiGo targets the public-transport sector to improve affordability, sustainability, and air quality in urban mobility.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for BasiGo.
BasiGo didn’t post a salary, so this is our estimate from similar listings.
11% below the average for this role