Customer Service & Operations Manager (Melaka)

Hong Leong Bank Berhad(3 years ago)

OnsiteFull TimeManager$92,014 - $122,312 (estimated)Branch Operations

About this role

A Branch Operations Manager at Hong Leong Bank is responsible for ensuring branch performance, compliance with internal controls, and the integrity of financial transactions to support a high-quality customer experience. The role contributes to staff development, operational governance, and process improvement across the retail banking network.

View Original Listing

Required Skills

Queue Management
Complaint Handling
Transaction Auditing
Cash Reconciliation
Staff Planning
Coaching
Relationship Building
Process Improvement
Cross-Selling
Compliance

Qualifications

Diploma
Degree
SPM
STPM
PCE (general)
PCE (life)

About Hong Leong Bank Berhad

hlb.com.my

Hong Leong Bank Malaysia offers a host of personal financing products and services ranging from loans, credit cards, online banking, mobile banking and more. All designed to cater for the different needs and lifestyles of the customers.

View more jobs at Hong Leong Bank Berhad →