Customer Service & Operations Manager (Penang & Kedah)
Hong Leong Bank Berhad(1 year ago)
About this role
Customer Service & Operations Manager role at Hong Leong Bank based in Penang & Kedah. A branch-level managerial position supporting the bank's Digital-at-the-Core direction and representing the bank locally. The role focuses on upholding branch standards and regulatory expectations while engaging with internal and external stakeholders.
Required Skills
- Customer Service
- People Management
- Branch Operations
- Banking Operations
- Stakeholder Management
- Sales
- Cross-Selling
- Credit Assessment
- KYC
- AML
+5 more
Qualifications
- Degree
- Diploma
- Professional Certification
- Malaysian Citizen
About Hong Leong Bank Berhad
hlb.com.myHong Leong Bank Malaysia offers a host of personal financing products and services ranging from loans, credit cards, online banking, mobile banking and more. All designed to cater for the different needs and lifestyles of the customers.
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