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© All Rights Reserved. ApplyBlast.com
China Power Equipment Inc
The Customer Service Operations Process Lead oversees external customer service agents and manages the customer service performance for the Pacific Blue Retail business. This role involves setting KPIs, managing budgets, and ensuring the outsource partner meets contractual obligations while supporting onboarding and training. The position also requires stepping in as a senior agent to take customer calls during busy periods.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for China Power Equipment Inc.
China Power Equipment Inc didn’t post a salary, so this is our estimate from similar listings.
16% above the average for this role
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