Ticketmaster Česká republika
The Planning Assistant role ensures Customer Service departments and outsource partners operate at peak efficiency by monitoring and driving real-time performance against SLAs across all contact channels. The position involves forecasting, scheduling, and reporting to support Fan Experience and business stakeholders while proactively managing agent activities and performance. This role requires adapting to fluctuating call traffic and making recommendations to improve key performance indicators.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Ticketmaster Česká republika.
Ticketmaster Česká republika didn’t post a salary, so this is our estimate from similar listings.
25% above the average for this role
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